Shipping Policy

Shipping & Delivery Policy | MAST Tattoo & PMU Dubai

MAST Tattoo & PMU Dubai

Shipping & Delivery Policy

1. Overview

MAST Tattoo & PMU Dubai is the authorized distributor of MAST PMU and tattoo equipment in Dubai, UAE. We are committed to fast, secure and reliable delivery of PMU machines, tattoo machines, needles, cartridges and accessories across the UAE, GCC countries and international destinations. All orders are carefully packed and sent through trusted courier partners so your products arrive safely and in perfect condition.

2. Shipping Coverage

  • UAE: nationwide delivery across all Emirates
  • GCC countries: delivery to Saudi Arabia and all GCC regions
  • International: worldwide delivery available

3. Courier Partners

We work with reliable logistics providers, including:

  • DHL Express
  • SMSA Express
  • Other trusted regional courier services, depending on destination

4. Order Processing Time

All orders are processed within 1 working day after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.

5. Delivery Timeframes

Destination Estimated delivery
UAE 1-3 business days
GCC countries 3-7 business days
International 4-10 business days, depending on destination and customs clearance
Delivery times are estimates and may vary during peak seasons, public holidays or because of customs procedures.

6. Shipping Fees

  • UAE delivery: AED 25 flat rate
  • Free UAE delivery: on orders above AED 500
  • GCC and international shipping: starting from AED 100

The final shipping fee is calculated at checkout based on destination, weight and package size.

7. Tracking Information

Once your order is shipped, we will send tracking details by email or WhatsApp so you can follow your shipment.

8. Pickup

Local pickup may be offered for selected UAE orders after order confirmation. Pickup details will be shared once your order is ready.

MAST Tattoo & PMU Dubai
Latifa Tower - World Trade Center - 18 Floor, Room 07
Sheikh Zayed Rd, Dubai, United Arab Emirates

9. Business & Studio Support

We support tattoo studios, PMU artists, beauty professionals, resellers and businesses with reliable bulk order fulfilment and fast shipping.

10. Important Notes

  • Please make sure your delivery address and contact details are correct to avoid delays.
  • Delivery times may vary by location and customs clearance.
  • International customers may have to pay customs duties or import taxes under their country's rules. Please check that tattoo and PMU equipment can be imported into your country before ordering.
  • Shipping fees are non-refundable except where we made an error.
  • Risk of loss passes to you when the order is handed to the courier, unless UAE law requires otherwise.

11. Need Assistance?

For any shipping or delivery support, please contact our team:

MAST Tattoo & PMU Dubai
Operated by Beauty Secret International LLC
Address: Latifa Tower - World Trade Center - 18 Floor, Room 07 - Sheikh Zayed Rd - Dubai, United Arab Emirates.
Email: info@bsicosmetics.com
Mobile: +971 55 780 5651
Office: +971 4 346 0398
Website: www.masttattoopmu.com